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Still have questions?
Our dedicated support team is available to assist you with any inquiries.
Contact our support teamBuying resources on MitriFile is simple and secure:
- 1 Create an account or log in.
- 2 Browse our marketplace or search for specific design assets.
- 3 Click on a product to view its details, formats, and licenses.
- 4 Add the product to your cart or choose Buy Now.
- 5 Complete the payment using our secure Escrow system.
- 6 Once payment is verified, the files will be immediately available for download in your Purchased dashboard.
Join our community of talented designers and start generating passive income:
- 1 Register a standard account.
- 2 Complete the Identity Verification (KYC) process in your profile settings. This is required to ensure marketplace quality and security.
- 3 Wait for our Admin team to review and approve your application (usually 1-2 business days).
- 4 Once approved, your role will be upgraded to Designer, and you can start uploading products.
We offer highly competitive transparent revenue sharing:
By default, Sellers earn up to 90% of the sale depending on their Seller Tier.
Funds from sales are held in Escrow for a brief period to protect both buyers and sellers from fraud.
Withdrawals: Once funds are cleared to your Main Wallet, you can request a withdrawal via Bank Transfer. The minimum withdrawal amount is $50 (or equivalent in local currency). Processing takes up to 3 business days.
If the file is broken, missing, or significantly different from the description, you have the right to open a Dispute:
- 1 Go to your Order history within 3 days of purchase.
- 2 Click Open Dispute and provide evidence (screenshots, descriptions).
- 3 The Admin team will halt the Escrow payment process and review the case.
- 4 If ruled in your favor, a full or partial refund will be issued to your wallet.
For personal use only. Cannot be used for client work or end products for sale.
Permits usage in client work and end products for sale, up to a specified limit (e.g., 5,000 end products).
Broadest usage rights. Unlimited end products for sale, applicable for high-volume commercial projects.
Earn passive income by referring buyers to MitriFile:
- Generate your unique affiliate link from the Affiliate Dashboard.
- Share the link on your blog, social media, or with friends.
- When someone clicks your link and makes a purchase, you automatically receive a commission (standard rate is 5-10%).
- Affiliate earnings can be withdrawn just like standard product sales.
We support transparency in AI usage:
- If your product contains or was generated by AI tools (Midjourney, Stable Diffusion, etc.), you MUST check the AI Generated checkbox when uploading.
- Failure to disclose AI usage may result in product deletion or account suspension.